Privacy Policy

Last Updated: January 2025

Introduction

Welcome to Telegram Downloader ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our browser extension.

Information We Collect

Account Information

When you create an account or subscribe to our Pro plan, we collect:

  • Email address
  • Name (optional)
  • Payment information (processed securely through Paddle or PayPal)
  • Subscription status and billing information

Usage Data

We may collect limited usage data to improve our service:

  • Extension version
  • Browser type and version
  • General usage statistics (e.g., number of downloads)

What We Don't Collect

We want to be clear about what we do not collect:

  • We do not track or store the content you download
  • We do not collect your Telegram messages or chat history
  • We do not access your Telegram account credentials
  • We do not track your browsing history outside of Telegram Web
  • We do not sell your personal information to third parties

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our service
  • To manage your account and subscription
  • To process payments and prevent fraud
  • To send you important updates about the service
  • To provide customer support
  • To improve and optimize our extension

Local Processing

All download operations are performed locally on your device. When you download media from Telegram:

  • Files are downloaded directly from Telegram's servers to your device
  • No media content passes through our servers
  • We do not have access to the files you download
  • All processing happens within your browser

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All data transmission is encrypted using SSL/TLS
  • Payment information is processed securely through PCI-compliant payment processors
  • We use secure authentication methods to protect your account
  • Access to personal data is restricted to authorized personnel only

Third-Party Services

We use the following third-party services:

Payment Processors

  • Paddle - For processing subscription payments
  • PayPal - For processing subscription payments

These services have their own privacy policies and handle payment information according to industry standards. We do not store your credit card information.

Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to your personal data
  • Correction: You can update or correct your information
  • Deletion: You can request deletion of your account and data
  • Data Portability: You can request a copy of your data
  • Withdrawal of Consent: You can withdraw consent for data processing

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

Our extension uses minimal cookies and local storage to:

  • Maintain your login session
  • Store your preferences and settings
  • Remember your subscription status

We do not use tracking cookies or third-party analytics that identify you personally.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for significant changes)
  • Displaying a notice in the extension

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. When you cancel your subscription or delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Response Time: We aim to respond to all inquiries within 48 hours

Disclaimer

Telegram Downloader is an independent browser extension and is not affiliated with, endorsed by, or associated with Telegram Messenger Inc. This Privacy Policy applies only to our extension and not to Telegram's services.